If you ordered the newest model of deboer wetsuit or product and aren't 100% satisfied, it can be returned within 14 days of delivery provided it is in new condition. For wetsuits, new condition means with the tags attached.
The newest models have the highest product numbers associated with their product name. For example as of March, 2023, the FJORD 2.0 and FJORD 1.0 are products from a previous year, while the FJORD 3.0 is the newest model within the line.
Prior to sending your product back to deboer please email us at support@deboerwetsuits.com. You can return your order using any trackable postal service. The postage for returning items is at your cost, but the shipping costs for any replacement items will be at our charge. We advise using a trackable and/or signed for service when returning items as we cannot be responsible for returned items that go missing in transit.
To avoid tax and duty charges for returns, please provide your courier with the order number, outbound tracking number, and airway bill, and note this on the parcel to demonstrate that it is a return purchase to deboer wetsuits.
Returns can be sent to the following address with the associated information:
deboer wetsuits - Sport Import Europe b.v.
Re: Your name and order number
Einsteinstraat 16 B
3316 GG Dordrecht
The Netherlands
