Yes, we ship internationally to anyplace in the world. All orders over $100 include free shipping.
We normally ship within 1 business day from the date of purchase. The delivery time will depend on your location and the delivery service you choose. We offer standard shipping but expedited shipping is available at an additional cost.
We have warehouses in the USA and the The Netherlands. From our US warehouse we ship via FedEx, UPS, or USPS. From our Netherlands warehouse ship via FedEx, Post Nl and DPD.
Returns & Exchanges
If you ordered the newest model of deboer wetsuit or product and aren't 100% satisfied, it can be returned within 14 days of delivery provided it is in new condition. For wetsuits, new condition means with the tags attached.
The newest models have the highest product numbers associated with their product name. For example as of March, 2023, the FJORD 2.0 and FJORD 1.0 are products from a previous year, while the FJORD 3.0 is the newest model within the line.
Prior to sending your product back to deboer please email us at firstname.lastname@example.org. You can return your order using any trackable postal service. The postage for returning items is at your cost, but the shipping costs for any replacement items will be at our charge. We advise using a trackable and/or signed for service when returning items as we cannot be responsible for returned items that go missing in transit.
To avoid tax and duty charges for returns, please provide your courier with the order number, outbound tracking number, and airway bill, and note this on the parcel to demonstrate that it is a return purchase to deboer wetsuits.
Returns can be sent to the following address with the associated information:
deboer wetsuits - Sport Import Europe b.v.
Re: Your name and order number
Einsteinstraat 16 B
3316 GG Dordrecht
As of March 31, 2023, previous model year items are only eligible for size exchanges, not returns. The customer is responsible for paying return shipping fees for products from previous model-years that are being exchanged for a different size.
As of October 24, 2022, Gift Box Add-on items, use of membership codes and other promotional items are only eligible for size exchanges, not returns. The customer is responsible for paying return shipping fees for Gift Box Add-ons and other promotional items that are being exchanged for a different size.
All deboer products are guaranteed against manufacturer defects of material and craftsmanship for 1-year from the date of purchase. Our warranty is only valid for the original owner.
In the event you need to submit a warranty claim you can us at email@example.com